Major & Complex Claims

Rapid, large-scale recovery for major and complex losses, mobilising international expertise and equipment to restore operations fast.

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Major & Complex Claims

When a major or complex loss occurs, after fire, flood, storm, or large-scale structural damage, the impact can be overwhelming. Operations may grind to a halt, facilities may suffer extensive damage, and every delay adds cost. Our major and complex claims service is designed for exactly these challenges: rapid mobilisation, global resources, and experienced project management that gets you back to business faster.

In the event of damage to structural surfaces, detailed works may be required to remove any contaminants caused by fire or water ingress. At Polygon, our dedicated Major & Complex Claims team constantly seek to move a claim forward. We install drying equipment to start the drying process in order to mitigate loss, even when a claim is in its infancy and there may be no liability accepted.

A key strength in our large-loss response is Eurostock, our central equipment hub in Germany. Eurostock holds thousands of industrial dryers, dehumidifiers, and other recovery machines, allowing us to quickly deploy large-scale drying and restoration equipment anywhere in Europe at short notice by a comprehensive logistic set up.

This unique scale and capability enable us to deliver fast, coordinated disaster response and efficient restoration for even the most complex and widespread losses.

 

Why choose us

  • 24/7 readiness – Immediate mobilisation when large-scale damage occurs.
  • Unmatched capacity – Thousands of dryers and dehumidifiers available from Eurostock.
  • International disaster response – Skilled technicians and equipment moved across borders whenever needed.
  • Experienced project management – Dedicated managers coordinate stakeholders and ensure efficient delivery.
  • Tailored large-loss recovery – Each project is unique; our solutions are always adapted to the claim.
  • Minimal business interruption – We focus on restoring operations as quickly and safely as possible.


For more information on Polygon Major & Complex Claims solutions, contact Scott Woodward, Head of Loss Adjuster Development on 07990 436 378 or email scott.woodward@polygongroup.com 

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Experience & Know How

At Polygon, we understand that each commercial or complex loss claim requires a bespoke solution to ensure satisfaction for all stakeholders without exception. Expert Project Management is the key to delivering successful restoration and recovery projects.

Our dedicated team of experienced project managers and highly trained technicians have been specifically recruited for their industry experience in managing multiple types of complex losses; they are fully trained in fire and water damage restoration and ready 24/7, 365 days a year to respond to the needs of our commercial clients.

What is a Major or Complex Claim?

A major or complex claim typically refers to a large loss or damage of a commercial property, which partially or completely halts business operations. These types of claims often involve discussions with your insurance provider.

Our experienced Project Managers, Supervisors and Technicians across the UK are well-versed in dealing with a variety of projects. 

For more information on solutions available to you, please contact us on 0800 0855 134 or email: mcc@polygongroup.com

Why Choose Polygon?

The Polygon Major & Complex Claims Team holds the largest range of privately owned drying equipment globally. We constantly invest in research and state-of-the-art technology to deliver the most cost-effective, rapid drying solutions available.

Through our in-house academy, our specialists use the latest techniques to return businesses to "Operations As Usual" with minimal interruption. We understand that restoring a business means protecting livelihoods, making efficiency and speed our top priorities.

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