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3/3/2008 - Maryland
Contents Cleaning and Restoration Guidelines

Dear Homeowner,

AmRestore values your trust in choosing us as your contents restoration specialists. We realized this is a difficult time for you and your family or associates. It is our desire to provide you with outstanding professional services along with care and understanding.

In an effort to familiarize you with the contents and personal belongings relocation process during the restoration and possible reconstruction of your home or facility, we have outlined the typical stages and procedures.

Your Project Manager and personal contact with AmRestore, will strive to keep you informed throughout the project.

The initial stages include, but are not limited to:

Emergency Services- May include emergency electronics mitigation and corrosion control or vital items evacuation.

Pack-Out- Our Photo Inventory Team will professionally photograph, inventory and professionally pack your personal belongs or equipment.

Move-Out- Our moving team will load your belongings onto a moving truck and transport them to our secure, climate controlled Personal Property Care Center for state-of-the-art cleaning and restoration.

Based on the amount of personal belongings or equipment and the procedures required to clean and restore, each stage could take several days to complete. We strive to make the process as smooth as possible.

You will be advised of the time the Photo Inventory Team will begin the Pack-Out process. To ensure your family or associates have the items you will need to take with you, we provide you with a Take-Along List used for collecting personal and important items.

If items have previous damage or malfunction, please bring it to our attention and items that need emergency processing should be immediately discussed.

We ask that a policyholder be present during the Move-Out, as a signature is required to release your contents into our care. Your contents and personal belongings are being transferred and processed locally in one of the most advanced Personal Property Care Centers in the Country.

Your contents will be evaluated, cleaned and/or restored through a variety of proprietary processes and stored in a climate-controlled vault center.

Feel free to contact us at 800-498-8800 if you have any questions or need further assistance.

Sincerely,

The AmRestore Team

Contents Restoration Specialists

If you have any questions or comments regarding this article please contact William Lamb, President | AmRestore at will@AmRestore.com